The ACS Head Quarters incorporates several important functions beneficial to our customers and to the ACSI group.
Analytical testing including GC, GC/MS, density, refractive index and color is performed at our European logistic hub, equipped with the latest technology in analytical chemistry, for every batch of product supplied by ACS.
Our production site is BRC and Ecovadis certified.
At ACS, updated documentation for all products takes the highest priority. Our safety data sheets reflect the latest updates of the ECHA and IFRA code of practice. Kosher certificates and other documents are renewed on a regular basis to ensure validity at all times. Through our membership in organizations such as the German Fragrance Manufacturers’ Association (DVRH), German Aroma Chemicals Association (DVAI) and IFEAT we are continuously provided with the latest updates of all regulatory issues. ACS is compliant with all the requirements of REACH.
Customer service, Order management
Service to our customers captures our highest attention. Incoming orders from all over the world are processed immediately, latest within 24 hours. ACSI has an international order management team who is daily in direct communication with our customers.
Main logistic hub
ACS’s products are purchased in more than 30 countries across 5 continents. ACS group headquarters in central Germany act as our central logistical hub, affording speed and flexibility in supply. This, combined with local warehousing in France, Spain, the UK, USA, Mexico, Brazil, China, Japan, Singapore and India enhances our connectivity with our customers´ needs.
Our customers values the diversity of the ACS product portfolio. In order to complete our range of manufactured products, we have selected a complementary line of aroma ingredients sourced from privileged partners around the world.
Marketing support, product management and sampling
ACS’s aroma Chemicals specialties offers often new application possibilities. Our marketing support team, which includes a perfumer and a flavorist, works closely with R&D in order to translate new application ideas for our molecules into concepts beneficial to our customers.